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Responsible Business Resources: Books, Articles, Internet

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How to understand the emerging concept of the "responsible business enterprise"

Books and Articles

Aaronson, Susan A. and James T. Reeves. Corporate Responsibility in the Global Village: The Role of Public Policy. Washington: National Policy Association, 2002.
Collins, James C. and Jerry I. Porras. Built to Last: Successful Habits of Visionary Companies. New York: HarperBusiness,
1994, 1997, 2002.
Ellsworth, Richard R., Leading with Purpose: The New Corporate Realities. Stanford, California: Stanford Univ. Press, 2002.
Grayson, David and Adrian Hodges. Everybody's Business: Management Risks and Opportunities in Today Global Society. London and New York: DK Publishing, Inc., 2002.
Joseph, Joshua. 2000 National Business Ethics Survey. Washington: Ethics Resource Center, 2000.
Joseph, Joshua. 2003 National Business Ethics Survey. Washington: Ethics Resource Center, 2003.
Micklethwait, John and Adrian Wooldridge. The Company: A Short History of a Revolutionary Idea. New York: Modern Library, 2003.
Monks, Robert A.G. and Nell Minow. Corporate Governance 2nd ed. Oxford: Blackwell Publishing, 1995, 2001.
Paine, Lynn Sharp. Value Shift: Why Companies Must Merge Social and Financial Imperatives to Achieve Superior Performance. New York: McGraw-Hill, 2003.
Roddick, Anita. "A third way for business, too." New Statesman, 3 April 1998, 24+ [cited 8 June 2003] Database on-line. Available from Questia, http://www.questia.com/.
Stiglitz, Joseph. Globalization and its Discontents. New York: W. W. Norton & Company, 2002.
Trevino, Linda K. and others. "Managing Ethics and Legal Compliance: What Works and What Hurts," California Management Review vol. 41. Winter 1999: pp. 131-51.
Waddock, Sandra. Leading Corporate Citizens: Vision, Values, Value Added . Boston: McGraw-Hill, 2002.
Zadek, Simon. The Civil Corporation: The New Economy of Corporate Citizenship. London and Sterling, VA: Earthscan Publishing, 2001.

Internet Resources of Responsible Business Conduct

Cattaui, Maria Livanos. "Responsible business conduct in a global economy: Companies are now subject to intense public scrutiny. How should they respond?" Available at OECD Observer, <http://www.oecdobserver.org/news/fullstory.php/aid/335/Responsible_business_conduct_in_a_global_economy.html>, accessed May 23, 2003.
Gordon, Kathryn. The OECD Guidelines and Other Corporate Responsibility Instruments: A Comparison. OECD Web page. Available at <http://www.oecd.org/dataoecd/46/36/2075173.pdf>, accessed May 23, 2003.
Sustainability. Developing Value. Sustainability Homepage, available at <http://www.sustainability.com/developing-value/contents.asp>, accessed 4 June 2003.

Institutions Offering Global Standards

Accountability Web site, available at <http://www.AccountAbility.org.uk>, accessed May 23, 2003.
BisNis. "US-Russia Code of Conduct Basic Guidelines." US-Russia Code of Business Conduct Web page. Available at <http://www.bisnis.doc.gov/bisnis/country/codebusen.htm>, accessed May 23, 2003.
Business for Social Responsibility. Web site. Available at<http://www.bsr.org/>, accessed May 23, 2003.
Caux Round Table. "Principles for Business." Caux Round Table Web site. Available at <http://www.cauxroundtable.org/>, accessed May 23, 2003.
Coalition for Environmentally Responsible Economies ("CERES") Web page. Available at <http://www.ceres.org>, accessed May 23, 2003.International Chamber of Commerce Web site. Available at <http://www.iccwbo.org>, accessed May 23, 2003.
Equator Principles. Environmental guidance for bank lending. Available at <http://www.equator-principles.com/nk1.shtml>, accessed October 10, 2003.
Global Reporting Initiative. "Sustainability Reporting Guidelines." Global Reporting Initiative Web site. Available at <http://www.globalreporting.org/>, accessed May 23, 2003.
Global Sullivan Principles Web site. Available at <http://www.globalsullivanprinciples.org/>, accessed May 23, 2003.
Interfaith Center on Corporate Responsibility. "An Interfaith Declaration: A Code of Ethics on International Business for Christians, Muslims, and Jews." Link to An Interfaith Declaration Web Page. Available at <http://astro.ocis.temple.edu/~dialogue/Codes/cmj_codes.htm>, accessed May 23, 2003.
Interfaith Center on Corporate Responsibility/Taskforce on Churches and Corporate Responsibility. "Principles for Global Corporate Responsibility: Benchmarks for Measuring Business Performance." TCCR Web site, available at <http://www.web.net/~tccr/benchmarks/index.html>, accessed 7 June 2003.
International Corporate Governance Network Web site, available at <http://www.icgn.org/>, accessed May 23, 2003.
International Labour Organization Web site, available at <http://www.ilo.org/>, accessed May 23, 2003.
International Chamber of Commerce. "The Business Charter for Sustainable Development-16 Principles." ICC Web page. Available at <http://www.iccwbo.org/home/environment_and_energy/sdcharter/charter/about_charter/about_charter.asp>, accessed.
Institute of Directors in South Africa Web site, available at <http://www.iodsa.co.za>, accessed May 23, 2003.
Organization for Economic Co-operation and Development. "Home: Corporate Social Responsibility." OECD Web page. Available at <http://www.oecd.org/document/47/0,2340,en_2649_37439_2512687_1_1_1_37439,00.html>, accessed 6 June 2003.
Organization for Economic Co-operation and Development. "Home: Guidelines for Multinational Enterprises." OECD Web page. Available at <http://www.oecd.org/department/0,2688,en_2649_34889_1_1_1_1_1,00.html>, accessed 6 June 2003.
Reitaku University Business Ethics and Compliance Research Center Web site, available at <http://www.ie.reitaku-u.ac.jp/~davis/html/ecs-eng-main.html>, accessed 22 June 2003. See also the Guidance Document for the Implementation of the Ethics Compliance Standard 2000 (ECS2000 Version. 1.2), available at <http://ecs2000.reitaku-u.ac.jp/e-index/ecs2k-gd.pdf>, accessed 22 June 2003.
Social Accountability International Web site, available at <http://www.cepaa.org>, accessed May 23, 2003.
SustainAbility. "Developing Value." Sustainability Web page. Available at <http://www.sustainability.com/developing-value/contents.asp>, accessed May 23, 2003.
UN Global Compact Network. "The Global Compact." UN Global Compact Network Home page. Available at <http://www.unglobalcompact.org/Portal/>, accessed May 23, 2003.
World Bank’s Corporate Social Responsibility Practice, Private Sector Development Vice Presidency. CSR Diagnostic Framework and Appraisal Tool. Available at <http://www.worldbank.org/privatesector/csr/diag_tool.htm>. Accessed September 10, 2003.

International Intergovernmental Standards

Office of the High Commissioner on Human Rights. "The International Bill of Human Rights." UNHCHR Web site. Available at <http://www.unhchr.ch/html/menu6/2/fs2.htm>, accessed 27 May 2003.
International Labour Organization. ILO Web site. Available at <http://www.ilo.org/public/english/standards/norm/whatare/index.htm>, accessed 27 May 2003.
American Society of International Law. "ASIL Guide to Electronic Resources for International Law." ASIL Web site. Available at <http://www.asil.org/resource/humrts1.htm>, accessed 27 May 203.

Professional Standards

International Electrical and Electronic Engineers, "Code of Ethics." International Electrical and Electronic Engineers Web site. Available at <http://www.ieee.org/portal/index.jsp?pageID=corp_level1&path=about/whatis&file=code.xml&xsl=generic.xsl>, accessed May 23, 2003.
International Electrical and Electronic Engineers, "Software Engineering Code of Ethics and Professional Practice." International Electrical and Electronic Engineers Web site. Available at <http://computer.org/certification/ethics.htm>, accessed May 23, 2003.
Center for the Study of Ethics in the Professions (Illinois Institute of Technology). "Codes of Ethics Online." CSEP Web site. Available at <http://www.iit.edu/departments/csep/PublicWWW/codes/index.html>, accessed 7 June 2003.

Nongovernmental Organizations

Codes of Conduct. "Interest Groups-Nongovernmental Organizations." Codes of Conduct Web site. Available at <http://www.codesofconduct.org/interest.htm>, accessed 27 May 2003.

How to design a business ethics strategy

Books and Articles

Culture: National and Organizational

Department of Health and Human Services. "CORPORATE RESPONSIBILITY AND CORPORATE COMPLIANCE: A Resource for Health Care Boards of Directors. OIG, HHS Web site. Available at <http://oig.hhs.gov/fraud/docs/complianceguidance/040203CorpRespRsceGuide.pdf>, accessed 7 June 2003.
Hofstede, Geert et al. "What goals do business leaders pursue? A study in fifteen countries." Journal of International Business Studies 33, no. 4 (2002) [cited 7 June 2003] [database on-line]; available from Questia, http://www.questia.com/.
Hofstede, Geert. Cultures and Organizations: Intercultural Cooperation and Its Importance for Survival. New York: McGraw-Hill, 1991, 1997.
Johnson, Kenneth W. "The role of culture in achieving Organizational Integrity, and managing conflicts between cultures." Ethics & Policy Integration Centre. Available at <http://www.EPIC-Online.net/quest_5.html>, accessed 27 May 2003.
Joseph, Joshua. National Business Ethics Survey 2003. Washington, D.C.: Ethics Resource Center, 2003.
Kotter, John P. and James L. Heskett. Corporate Culture and Performance. New York: The Free Press, 1992.
Robertson, Christopher J. and James J. Hoffman. "How Different Are We? An Investigation Of Confucian Values In The United States." Journal of Managerial Issues 12, no. 1 (2000): 34 [cited 7 June 2003] [database on-line]; available from Questia, http://www.questia.com.
Trevino, Linda K. et al. "Managing Ethics and Legal Compliance: What Works and What Hurts," California Management Review vol. 41 (Winter 1999), pp. 131-51.

Stakeholder Engagement as Strategy

Carroll, Archie B. and Ann K. Buchholtz. Business & Society: Ethics and Stakeholder Management, 4th ed. Cincinnati, OH: South-Western Publishing, 2000.
Carver, John and Caroline Oliver. Corporate Boards that Create Value: Governing Company Performance from the Boardroom. San Francisco: Jossey-Bass, 2002.
Collins, James C. Good to Great: Why Some Companies Make the Leap… and Others Don't. New York: HarperBusiness, 2001.
Collins, James C. and Jerry I. Porras. Built to Last: Successful Habits of Visionary Companies. New York: HarperBusiness, 1994, 1997, 2002.

Freeman, R. Edward. Strategic Management: A Stakeholder Approach. New York: Basic Books, 1984.

Hesselbein, Frances. "When the Roll Is Called in 2010," On Creativity, Innovation, and Renewal, eds. Frances Hesselbein and Rob Johnson (San Francisco: Jossey-Bass, a Wiley Company, 2002.

Staffing Program Design and Implementation

Grundy, Tony. Implementing Strategic Change. London: KoganPage, 1993.
Jacobs, Robert W. Real Time Strategic Change: How to Involve an Entire Organization in Fast and Far-Reaching Change. San Francisco: Berrett-Koehler 1994.
Nadler, David A. Champions of Change: How CEOs and Their Companies Are Mastering the Skills of Radical Change. San Francisco: Jossey-Bass, 1998.

Program Logic Models

University of Missouri Extension & Outreach, "Program Planning & Development-Program Logic Model," available at <http://outreach.missouri.edu/staff/programdev/plm/>, accessed May 23, 2003.

Part C: How to Design business ethics standards, procedures and infrastructure

Alford, C. Fred. Whistleblowers: Broken Lives and Organizational Power Ithaca, N.Y. and London: Cornell Univ. Press, 2001.
Carver, John with Caroline Oliver. Corporate Boards that Create Value: Governing Company Performance From the Boardroom. San Francisco: Jossey-Bass, 2002.
Driscoll, Dawn-Marie and W. Michael Hoffman. Ethics Matter: How to Implement Values-Driven Management. Waltham, Mass.: Center for Business Ethics, 2000.
Hoffman, W. Michael. "Writing a Company's Code of Ethics." SEP Web site. Available at <http://www.iit.edu/departments/csep/perspective/persp_v19_fall99_5.html>, accessed May 23, 2003.
Izraeli, Dove and Mark S. Schwartz. "What Can We Learn from the U.S. Federal Sentencing Guidelines for Organizational Ethics." Available at <http://www.itcilo.it/English/acttrav/telearn/global/ilo/code/whatcan.htm>, accessed May 23, 2003.
Johnson, Kenneth W. "Confidentiality, Privilege, and an Effective Ethics Program." Ethics & Policy Integration center Web site. Available at <http://www.Ethics-Policy.net/confidentiality_Privilege.html>, accessed 4 June 2003.
Joseph, Joshua. "Integrating Business Ethics Programs: A Study of Ethics Officers in Leading Organizations," Business and Society Review Fall, 2002: pp. 309-47.
Kaplan, Jeffrey M., Joseph E. Murphy, and Winthrop M. Swenson. Corporate Programs and the Corporate Sentencing Guidelines: Preventing Criminal and Civil Liability. West Group, 1993-2002.
Kusserow, Richard P. and Andrew H. Joseph. Corporate Compliance Policies and Procedures: A Guide to assessment and Development. Marblehead, MA: Opus Communications, 2000.
LeClair, Debbie Thorne,, O.C. Ferrell, and John P. Fraedrich. Integrity Management: A Guide to Managing Legal and Ethical Issues in the Workplace. Tampa, Fla: Univ. of Tampa Press, 1998.
Machan, Tibor R. and James E. Chester. A Primer on Business Ethics. Lanham, Maryland: Rowman & Littlefield Pubkishers, 2002.
Martens, Lori Tansey and William Miller. "Ethics and Compliance: European Update." Ethikos July/August 1999.
Martens, Lori Tansey and Amber Crowell, "Whistleblowing: A Global Perspective (Part I), Ethikos (May/June 2002), pp. 6-8.
Martens, Lori Tansey and Amber Crowell, "Whistleblowing: A Global Perspective (Part II)," Ethikos (July/August 2002), pp. 9-12.
Murphy, Diana E. "The Federal Sentencing Guidelines for Organizations: A Decade of Promoting Compliance and Ethics." 87 Iowa L. Rev. 697 (2002), available at <http://www.ussc.gov/corp/Murphy1.pdf>, accessed May 23, 2003.
Page, Stephen B. Establishing a System of Policies and Procedures. Mansfield, OH: Bookmasters, Inc., 1998.
Robertson, Chris and Paul A. Fadil, "Developing corporate codes of ethics in multinational firms: Bhopal revisited," Journal of Managerial Issues 10, no. 4 (1998): 454 [cited 7 June 2003] [database on-line]; available from Questia, http://www.questia.com/.
Solomon, Robert C. A Better Way to Think About Business: How Personal Integrity Leads to Corporate Success. New York & Oxford: Oxford University Press, 1999.
Trevino, Linda K. and Katherine A. Nelson. Managing Business Ethics: Straight Talk About How To Do It. 2nd ed. New York: John Wiley & Sons, Inc., 1999.

Internet Resources

Alcatel Sustainable Development Web site. Available at <http://www.eu.alcatel.com/ sustainable/index.htm>, accessed May 23, 2003.
Better Banana Project of the Rainforest Coalition and Chiquita Brands. Rainforest Alliance, "Profiles in Sustainable Development Partnerships: Chiquita Reaps Better Bananas, available at <http://www.rainforest-alliance.org/programs/profiles/ag-chiquita-profile-11-14-02horizon.pdf>, accessed May 23, 2003.
British America Tobacco, "Corporate Social Responsibility," available at <http://www.bat.com/oneweb/sites/uk__3mnfen.nsf/vwPagesWebLive/DO52AD7G?opendocument&TMP=>, accessed at May 23, 2003.
Chiquita Brands, International, "Corporate Responsibility: Living Our Core Values," available at <http://www.Chiquita.com>, accessed May 23, 2003.
Department of Justice. "Principles of Federal Prosecution of Business Organizations." Department of Justice Web site. Available at <http://www.usdoj.gov/dag/cftf/business_organizations.pdf>, accessed 23 May 2003.
HCA, Inc. "Introduction to Ethics, Compliance & Corporate Responsibility," available at <http://ec.hcahealthcare.com/>, accessed May 23, 2003.
HCA, Inc., "Policy on Business Ethics Offices," available at <http://ec.hcahealthcare.com/CPM/EC010.doc>, accessed May 23, 2003.
International Standards Organization. "The Magical Demystifying Tour for ISO 9000 and ISO 14000." ISO Web page. Available at <http://www.iso.ch/iso/en/iso9000-14000/tour/magical.html>, accessed 6 June 2003.
Memorial Herman Healthcare. "Standards of Conduct." Memorial Hermann Healthcare System Web site. Available at <http://www.mhhs.org/aboutus/ StandardsofConduct100401.doc>, accessed May 23, 2003.
Motorola. "Code of Business Conduct." Motorola Web site. Available at <http://www.motorola.com/code/ code.html>, accessed May 23, 2003.
NTT Group, "NTT Group Ethical Code on Environmental Issues," available at <http://www.ntt.co.jp/kankyo/e/2002report/qa/chapter1/q04_2.html>, accessed May 23, 2003.
Royal Dutch/Shell, "Statement of General Business Principles," available at <http://www.shell.ca/code/values/commitments/principles.html>, accessed May 23, 2003.
The Ombudsman Association Web site. Available at <http://www.ombuds-toa.org/all_about_toa.htm>, accessed 27 May 2003.
United Technologies Corporation, "Our Commitment, available at <http://www.utc.com/profile/profile/leader.htm>, accessed May 23, 2003.
WMC Resources, Ltd. "Code of Conduct," available at <http://www.wmc.com.au/about/conduct/index.htm>, accessed May 23, 2003.

Ethical Decision Making

Johnson, Kenneth W. "An Ethics & Policy Decision Making Tool." EPIC Web site. Available at <http://www.Ethics-Policy.net/ ethical_decisions.html>, accessed May 23, 2003.
Josephson Institute of Ethics. "The Seven Step Path to Ethical Decisions." JI Web site. Available at <http://www.josephsoninstitute.org/MED/MED-4sevensteppath.htm>, accessed May 23, 2003
Joseph, Joshua. National Business Ethics Survey 2003. Washington, D.C.: Ethics Resource Center, 2003.

Ethics Training

"Boeing Ethics Challenge." Boeing Web site. Available at <http://active.boeing.com/companyoffices/ethicschallenge/cfm/initial.cfm>, accessed May 23, 2003.

Code Collections

EthicsWeb.ca. "Applied Ethics Resources on the Web". EthicsWeb.ca Web site. Available at <http://www.ethicsweb.ca/resources/>, accessed 7 June 2003. (An excellent source for codes of ethics and a collection of ethical decision making models.)
Center for the Study of Ethic in the Professions (Illinois Institute of Technology). "Codes of Ethics Online." CSEP Web site. Available at <http://www.iit.edu/departments/csep/PublicWWW/codes/codes.html>, accessed 7 June 2003.

Part D: How to align responsible governance and management practices with business ethics

Badaracco, Jr., Joseph L. Leading Quietly: An Unorthodox Guide to Doing the Right Thing. Boston: Harvard Business School Press, 2002.
Bennett, Juliette. "Multinational corporations, social responsibility and conflict." Journal of International Affairs 55, no. 2 (2002) [cited 7 June 2003] [database on-line]; available from Questia, http://www.questia.com/.
Bossidy, Larry and Ram Charan. Execution: The Discipline of Getting Things Done. New York: Crown Business, 2002.
Collins, James C. and Jerry I. Porras. Built to Last: Successful Habits of Visionary Companies. New York: HarperBusiness, 1994, 1997, 2002.
Collins, James C. Good to Great: Why Some Companies Make the Leap… and Others Don't. (New York: HarperBusiness, 2001.
Naim, Moises. "The five wars of globalization." Foreign Policy, January/February 2003, [cited 7 June 2003] [database on-line]; available from Questia, http://www.questia.com/.
Paine, Lynn Sharp. "Managing for Organizational Integrity." Harvard Business Review (March-April 1994): pp. 106-117
Roddick, Anita. "A third way for business, too." New Statesman, 3 April 1998, 24+ [cited 8 June 2003] Database on-line. Available from Questia, http://www.questia.com/.
Trevino, Linda K. et al. "Managing Ethics and Legal Compliance: What Works and What Hurts." California Management Review, vol. 41. Winter 1999: pp. 131-51.
Wiehen, Michael H. "Citizens Against Corruption: Calling Government to Account" in No Longer Business as Usual: Fighting Bribery and Corruption. Paris: OECD Publications, 2000: pp. 199-213, 199.

Internet Resources

Agreement on Government Procurement. WTO Web site. Available at <http://www.wto.org/english/docs_e/legal_e/gpr-94.pdf>, accessed 6 June 2003.
Financial Action Task Force on Money Laundering. "Basic Facts About Money Laundering." FATF Web page, available at <http://www1.oecd.org/fatf/MLaundering_en.htm#How%20does%20money%20laundering%20affect%20business?>, accessed 6 June 2003.
Johnson & Johnson's home page, and accessible by national language from Argentina to Zimbabwe. Available at <http://www.jnj.com>, accessed May 23, 2003.
Respondanet Home page. Available at <http://www.respondanet.com>, accessed 7 June 2003.
Transparency International Web site, "The Integrity Pact: The Concept, the Model, and the Present Applications-As of 31 December 2002," available at <http://www.transparency.org/building_coalitions/integrity_pact/ i_pact.pdf>, accessed May 23, 2003.
Transparency International. "Global Corruption Report." TI Web site. Available at <http://www.transparency.org/pressreleases_archive/2003/2003.01.23.gcr_davos.html>, accessed May 23, 2003.
Transparency International. "Bribe Payers Index." Available at < http://www.transparency.org/pressreleases_archive/2002/2002.05.14.bpi.en.html>, accessed 27 May 2003.
U.S. Department of State. Fighting Global Corruption - Business Risk Management, State Department Web, available at <http://www.state.gov/g/inl/rls/ rpt/fgcrpt/2001/>, accessed 3 June 2003.

Part E: How the responsible business enterprise learns to meet the business ethics challenges ahead

Senge, Peter M. The Fifth Discipline: The Art and Practice of the Learning Organization. New York: Doubleday/Currency: 1990.
Kline, Peter and Bernard Saunders. Ten Steps to a Learning Organization 2nd ed., newly revised. Arlington, VA: Great Ocean Publishers, 1998.
Marquardt, Michael J. Action Learning in Action: Transforming Problems and People for World-Class Organizational Learning. Palo Alto, California, Davies-Black Publishing, 1999.
Nielsen, Richard P. The Politics of Ethics: Methods for Acting, Learning, and Sometimes Fighting with Others in Addressing Ethics Problems in Organizational Life. New York: Oxford University Press, 1996.

Program Evaluation

Bolan, Bolan, Kimberly Francis, and Jane Reisman. How to Manage and Analyze data for Outcome-Based Evaluation. Seattle, WA: Organizational Research Services, Inc., 2000.
Lusthaus, Charles et al. Organizational Assessment: A Framework for Improving Performance. Washington, D.C.: Inter-American Development Bank,2002.
Reisman Jane and Richard Mockler. A Field Guide to Outcome-based Program Evaluation. Seattle, WA: The Evaluation Forum, 1994.
Reisman, Jane and Judith Clegg. Outcomes for Success. Seattle, WA: Organizational Research Services, Inc. and Clegg & Associates, 1999.
Tansey, Lori A., Gary Edwards, and Rachel E. Schwartz. "Compliance Program Modification and Refinement" in Compliance Programs and the Corporate Sentencing Guidelines: Preventing Criminal and Civil Liability Jeffrey M. Kaplan, Joseph E. Murphy, Winthrop M. Swenson eds. (***: West Group, 2002), ch. 15.
Trevino, Linda K. et al. "Managing Ethics and Legal Compliance: What Works and What Hurts." California Management Review vol. 41 (Winter 1999): pp: 131-151.

Corporate Social Responsibility Reporting

AccountAbility. "AA1000S Framework." Accountability Web site. Available at <http://www.accountability.org.uk>, accessed May 23, 2003.
CSRWire. "Corporate Citizenship Reports | Corporate Environmental Reports

Corporate Social Responsibility Reports | Triple Bottom Line Reports." CSR Wire Web site, available at <http://www.csrwire.com/csr/index.mpl?arg=a>, accessed 27 May 2003.
Global Reporting Initiative. "Sustainability Reporting Guidelines." Global Reporting Initiative Web site. Available at <http://www.globalreporting.org/>, accessed May 23, 2003.